The Massachusetts Senior Medicare Patrol (SMP) Program is part of a national initiative with a mission to reach, educate and counsel Medicare and Medicaid beneficiaries, family members, and caregivers on preventing, detecting, and reporting healthcare errors, fraud, and abuse. The MA SMP Program works in partnership with governmental, non-governmental, Statewide, and local agencies, community-based and grassroots organizations, and a corps of dedicated and trained volunteers to activate consumers to become better engaged in their healthcare.
The MA SMP Program has the capacity to educate and counsel diverse populations across the state on the importance of understanding their health benefits and how to detect and report irregularities with their Medicare Summary Notices, Explanation of Benefits, and medical billing statements. Healthcare errors, fraud, and abuse not only cost American taxpayers billions of dollars annually but can have devastating health outcomes.
The Massachusetts SMP Program’s Advisory Committee is comprised of representatives from a diverse group of governmental and non-governmental statewide organizations. It is charged with guiding the MA SMP Program with its mission to reach and educate Medicare and Medicaid beneficiaries, particularly hard-to-reach, low-income, underserved, un-served, limited English proficient, Native American, rural, and other isolated and vulnerable populations.
We invite you to join a team of trained volunteers to counsel and mentor elder consumers to become actively engaged in their healthcare. Become a volunteer and make a significant contribution in ensuring access to quality care and helping a fellow citizen to navigate the complexities of the healthcare payment system. We encourage you to take a stance.