About
Who We Are
The Massachusetts Senior Medicare Patrol (SMP) Program is a statewide collaboration working in partnership with governmental, non-governmental, statewide and local agencies, community-based organizations and a corps of volunteers promoting consumer engagement to prevent healthcare errors, fraud and abuse.
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How We Help
The Massachusetts Senior Medicare Patrol (SMP) Program helps beneficiaries better understand their Medicare Summary Notices (MSN), Explanation of Benefits (EOB), and confusing billing statements. Additionally, the SMP Program helps guide beneficiaries in addressing questionable medical charges and care.
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Our Team
Lucilia Prates has been the statewide director for the Massachusetts Senior Medicare Patrol (SMP) Program since 2002. Prates has over 40 years of experience in advocating for immigrant and other vulnerable populations.
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Join Our Team
We invite you to join the Massachusetts Senior Medicare Patrol (SMP) Program!
Become part of our team of dedicated individuals who educate, counsel and mentor healthcare consumers across the Commonwealth on the importance of being actively engaged in their healthcare.
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Volunteer with MA SMP!
We invite you to join a team of trained volunteers to counsel and mentor elder consumers to become actively engaged in their healthcare. Become a volunteer and make a significant contribution in ensuring access to quality care and helping a fellow citizen to navigate the complexities of the healthcare payment system. We encourage you to take a stance.
