Tuesday, May 16, 2023
MASSACHUSETTS SENIOR MEDICARE PATROL (SMP) PROGRAM10TH STATEWIDE CONFERENCE
Breaking Barriers for More Equitable Healthcare
2023’s MA SMP Statewide Conference highlighted and explored the vital importance of engaging and including diverse perspectives and voices in the healthcare delivery system. Only through deliberate inclusion can equitable and quality healthcare be achieved.

KEYNOTE SPEAKER
Harold D. Cox is a professor and former associate dean at the Boston University School of Public Health. Professor Cox was the first director of the Activist Lab which engages the school and community in real world advocacy to drive innovation and lasting improvements in the health of our local, regional, and global communities. Professor Cox trained as a social worker and has extensive experience in direct services, administration, and advocacy in a variety of public health care settings including developmental disabilities, HIV/AIDS, and governmental public health.
The mission of the Massachusetts Senior Medicare Patrol (SMP) Program is to raise awareness about the importance of engaging elders, family members, caregivers, and professionals in preventing healthcare errors, fraud, and abuse to contain costs and insure quality and equitable healthcare.
This conference offered the following workshops:
- Understanding consumer’s rights to accommodations under the Americans with Disabilities Act.
- Recognizing demographic disparities in the patient experience and how to address them.
- How to detect, protect and report healthcare errors, fraud, and abuse and spot a scam.
- Cost-saving programs for Medicare beneficiaries.
- Educating professionals about medical transportation i.e., ambulance billing complexities.
- Understanding the importance of navigating Electronic Health Records.
Click here to visit our Conference’s Exhibitor Hall
For more information, contact Sara Sturdivant at (978) 946-1478
or email ssturdivant@agespan.org
